Your privacy matters to us. This Privacy Policy explains precisely what personal data mpk365 collects from Bangladesh players, how that data is used, who it may be shared with, and what rights you hold over your own information.
A plain-language summary of how mpk365 handles your personal information. The full legal text of the Privacy Policy follows below.
mpk365 collects personal data strictly limited to what is required for Account registration, identity verification, payment processing, fraud prevention, and responsible gaming compliance. We do not harvest data for profiling or advertising purposes unrelated to the mpk365 platform.
All data transmitted between your device and the mpk365 platform is protected by industry-standard SSL (TLS) encryption. Personal data stored on mpk365 servers is held in secured environments with access controls, audit logging, and regular security reviews to prevent unauthorised access or disclosure.
mpk365 does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. Any sharing of personal data with third parties is limited to service providers who assist mpk365 in delivering its platform — game studios, payment processors, and fraud prevention tools — and is governed by strict data processing agreements.
You have the right to access, correct, update, and request deletion of your personal data at any time by contacting mpk365 support. You may also withdraw consent for marketing communications at any time through your Account settings or by contacting our support team directly.
mpk365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and anti-money laundering obligations. Account data for closed Accounts is typically retained for a minimum of five years following Account closure for compliance purposes.
mpk365 is designed for Bangladesh players. Payment verification data for bKash, Nagad, Rocket, and Upay transactions is handled with the same security standards applied to international card transactions. Mobile numbers registered in Bangladesh are used for OTP security and account recovery only — never for unsolicited contact.
As an mpk365 player, you hold the following rights over your personal data. To exercise any of these rights, contact [email protected].
Request a copy of all personal data mpk365 holds about you, including Account details, transaction history, and correspondence records.
Request correction of any inaccurate or incomplete personal data held in your Account. Identity verification documents may be required for name corrections.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that mpk365 temporarily suspends processing of your personal data while a dispute or correction request is being investigated and resolved.
Request your personal data in a structured, commonly used, machine-readable format so that it may be transferred to another service provider where technically feasible.
Object to the processing of your personal data for direct marketing purposes at any time. mpk365 will cease marketing communications upon receipt of a valid objection request.
mpk365 operates the online sports betting and casino platform accessible at mpk365.net (the "Platform"). This Privacy Policy describes how mpk365 collects, processes, stores, shares, and protects personal data belonging to users of the Platform, with particular reference to players based in Bangladesh.
mpk365 takes its obligations regarding data privacy seriously. We are committed to handling your personal information with integrity, transparency, and in accordance with applicable data protection principles. This Policy is intended to give you a clear and complete understanding of our data practices so that you can make informed decisions about your use of the Platform.
Throughout this Policy, "personal data" means any information that relates to an identified or identifiable natural person — including your name, mobile number, email address, payment details, device identifiers, and Account activity records.
mpk365 collects the following categories of personal data from players:
mpk365 collects personal data through the following means:
mpk365 uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Identity and age verification (KYC) | Identity, Contact |
| Processing deposits and withdrawals | Financial, Identity |
| Fraud detection and prevention | Technical, Financial, Behavioural |
| Responsible gaming compliance | Behavioural, Identity |
| Customer support and dispute resolution | Identity, Contact, Behavioural |
| Platform security and integrity monitoring | Technical, Behavioural |
| Sending transactional communications | Contact |
| Sending promotional communications (with consent) | Contact, Behavioural |
| Platform analytics and performance optimisation | Technical, Behavioural |
| Anti-money laundering (AML) compliance | Identity, Financial, Technical |
mpk365 processes your personal data on the following legal grounds:
mpk365 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and under contractual data protection obligations:
Transaction data is shared with mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking institutions solely to process deposits and withdrawals you have initiated. These providers operate under their own privacy policies and regulatory frameworks.
Technical session data (non-personally identifiable in most cases) is exchanged with game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of delivering and settling game outcomes. These providers are contractually prohibited from using this data for purposes unrelated to game delivery.
Identity document details and biometric data (if applicable) submitted during KYC verification may be processed by a third-party identity verification partner. This processing is conducted under a data processing agreement that restricts use of the data to the purposes of identity verification only.
Technical and behavioural data may be shared with fraud detection service providers to identify and prevent fraudulent activity, money laundering, and unauthorised Account access. These partners are bound by strict confidentiality and data minimisation obligations.
mpk365 may disclose personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required to do so by applicable law, legal process, or where disclosure is necessary to protect the rights, property, or safety of mpk365, its players, or the public.
mpk365 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a consistent and personalised experience. The categories of cookies used are as follows:
You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing the core Platform features. Note that disabling strictly necessary cookies may impair your ability to log in or use secure features of the Platform.
mpk365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While mpk365 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account login credentials. If you suspect unauthorised access to your Account, contact mpk365 support immediately at [email protected].
mpk365 retains personal data for the following periods:
Following expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
To exercise any of the data rights described in the "Your Data Rights" section of this page — including access, rectification, erasure, restriction of processing, data portability, or objection to marketing — please contact the mpk365 Data Privacy team using the contact details in Section 15 of this Policy.
All rights requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt. For complex requests, mpk365 may extend this period by a further 60 days where necessary, in which case you will be notified of the extension and the reason for it. mpk365 may request proof of identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised party.
The mpk365 Platform is strictly for adults aged 18 and above. mpk365 does not knowingly collect personal data from any person under the age of 18. Registration requires confirmation that the user is 18 or older, and all Accounts are subject to age verification as part of the KYC process.
If mpk365 becomes aware that personal data has been collected from a person under the age of 18, that Account will be immediately closed, all pending bets voided, and the personal data deleted in accordance with our data retention procedures. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
The mpk365 Platform may contain links to third-party websites, including game studio preview pages and payment provider portals. These third-party sites operate under their own privacy policies, which mpk365 does not control and is not responsible for. We recommend that you review the privacy policy of any third-party site you visit before providing personal data. The presence of a link to a third-party site on the mpk365 Platform does not constitute an endorsement of that site's privacy practices.
mpk365 may send you promotional communications — including bonus offers, tournament announcements, seasonal promotions, and platform updates — by email or SMS to the contact details registered on your Account, where you have consented to receive such communications.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of consent for marketing communications does not affect your receipt of transactional messages such as deposit confirmations, withdrawal notifications, Account security alerts, or responses to support queries. These communications are necessary for the operation of your Account and cannot be opted out of while your Account remains active.
mpk365 reserves the right to update this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform features. When material changes are made, mpk365 will notify registered Account holders via the email address or mobile number associated with their Account at least 7 days before the changes take effect. The updated Policy will be published on this page with a revised effective date at the top.
Your continued use of the mpk365 Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and request Account closure before the revised Policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or mpk365's handling of your personal data, please contact our support team. All privacy-related communications must be submitted in English.
This Privacy Policy was last reviewed and published on 1 January 2026. mpk365 recommends that all players review this page periodically to remain informed of how their personal data is being processed.
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